I want to thank you for the outstanding job you and your staff did outfitting our fro yo shop, inside and out!
We came to you with our vision of what the front windows should look like and you offered up a suggested version that was so much better.
The finished product looks amazing, and we get numerous customer comments on the appearance. Most customers are sure we must be franchise as “no independent shop could look so professional.”
Being this was our first business venture, I also want to thank you for being timely, and meeting established installation goals. Timing the build out was a challenge and i appreciate you working within our time line.
We have been customers of Sign Professionals for several years. They have provided excellent service to us on the many occasions when we were relocating or consolidating an office, or acquiring another firm and needed branded signage.
In mid-2013, it was announced that we were rebranding our company from Prudential Connecticut Realty to Berkshire Hathaway Home Services. While we were required to use a national firm for most of our conversion architectural signage, the national firm was willing to accept our recommendations for vendors we had used previously and were happy with. Based on our endorsement they used their vetting process to select Sign Professionals as a subcontractor for many of our 52 locations.
During the rebranding process, there were many issues that we faced, not the least of which was completing a large scale job in a short amount of time. The people at Sign Professionals worked closely with the national vendor to complete site surveys, file for permits and get approvals, manufacture many types and sizes of signs and get them installed in a timely manner.
I am especially grateful for Sign Professionals ability to work with our corporate identity guidlines and color standards so that corporate approval became a formality rather than another obstacle. They were very sensitive to our time schedule and did everything within their control to meet our deadlines.
Aside from the huge task of rebranding, we’ve been able to work with them directly on multiple projects over the past several months. They are always happy to provide a competitive quote, work with tight time constraints and lend their knowledge of local zoning requirements to make things much easier for us. In many cases, they gave us options that allowed us to contains costs and re-utilize existing signage. They were always willing to listen to our challenges and provide advice. Sign Professional is very customer-centric and i’d highly recommend their services.
Coventry Parks & Recreation
1712 Main Street, Coventry, CT 06238 Phone: 860-742-4068 Fax: 860-742-8911
In the Parks and Recreation industry, signs play a huge role in public safety and information for park-goers. Before I met Dave MacDowell of Sign Professionals, I was ordering standard pre- fabricated signs out of catalogues which were very limited in size, design and material choices. The prices I received from other local sign companies were beyond my budget, and I was rarely offered to give input into the design.
With Sign Professionals, I was given design concepts and ideas that brought life to our boring rules and regulations signs, making them a part of the total experience people enjoy when they attend our parks and programs. Dave has demonstrated this through his love of all things Walt Disney, bringing an entertainment wow factor to his products.
With Sign Professionals, I have never been overcharged or advised to purchase products of the wrong materials for the purpose needed. I am able to get projects completed on time, under budget with great positive feedback.
Sign Professionals has so many capabilities for various needs from banners and posters to high quality large scale entrance signs, it is truly a one stop shopping experience. Delivery and installation are also available options that make my life easier, and save me time. The turnaround time for projects is faster than I could have imagined.
With customers with much larger accounts than mine, he still treats me like a VIP, and goes out of his way to meet my demands. He is fun to work with and really listens. In my 30+ years of experience as a Parks & Recreation Director, and having known and worked with David for the past 20 years, I can truly recommend him without any hesitation.
In my line of work things happen fast and you need to stay in tuned with your competition or you’ll get left behind. I’m in the retail food industry where margins are low and it takes a lot of volume with little expense to turn a profit. We are constantly in need of getting our message out to our customers in a timely manner that grabs their attention. Whether it’s in hot pricing or a new service we offer, letting our patrons know was always a challenge. After working with Dave and the Sign Professional team we were able over come those obstacles and improve our image at the same time. Dave gave us several cutting edge ideas for window decor and marketing that improved our curb appeal as well as conveyed a lower price image to by passers at the same time. One thing I appreciated about Dave, was when I needed to start a new savings card program, he took the time to study how my competition was promoting theirs and then helped us to exceed our expectations. After several projects and as many years in the making, the Sign Professionals Team proved that they not only understand my business, but care about it too.